1. Do you charge for shipping?
Yes, we do. For purchases below Rs 2500 , there will a fixed shipping rate of Rs 65. Any purchase above that, shipping will be free.
2. Do you charge for Cash On Delivery (COD)?
Yes, WE DO. There will be an additional charge of Rs 120 for each COD order.
Please Watsapp us at +918220895174 if you would like COD.
3. The States we offer COD to :as of 15 Nov 2016
Dadra and Nagar Haveli
Daman and Diu
4. What Shipping companies do you use?
We are partnered with Blue Dart,The Professional Courier and India Post.
5. How long do I have to wait for my order?
Depending on your location, delivery usually takes 2- 5 working day. COD orders will take anywhere from 4-8 working days, depending on your location. Deliveries to rural areas may be longer.
6. What if I receive damaged item during transit?
We assure you that we pack your products with utmost care and secure it properly. Beyond it, at times, you may receive it damaged as cosmetics items are very fragile, especially pressed powder products and palettes, during transit to your location. To protect yourself from receiving damaged products, please do insure your order when checking out.
Upon receiving your parcel, please do check that it has not been tampered. If you think it has been,do not accept the parcel from the delivery guy and contact us at firstname.lastname@example.org.
7. What is the cost of insuring my order?
If you opt to insure your order, you will have to bear an additional charge of Rs 100. This amount is non-refundable. Missing or damaged item has to be reported within 3 days of receiving the parcel.
8. What are the benefits of insuring my order?
This will provide you coverage for damaged and missing items that happens during transit of your order.